Reviews
GOOGLE REVIEWS
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good and professional work on thay remodel my home from windows to roof tnks for all your work
joseluis gusman
Peace of mind roofing was a pleasure to do business with. They went above and beyond to make sure that our roof was replaced in a timely manner and everything was top quality. Fidel was also a huge asset when dealing with our insurance company. Don’t hesitate to use Peace of Mind for all of your roofing needs.
Tanya Paler
It is extremely rare for me to do an online review of anyone for anything. However, when I find a contractor this exceptional, it is almost a moral imperative that I do so. If you are the President of a homeowners association, condominium, or the like, as I am, then I do not need to tell you how time-consuming and trying it can be to accomplish anything greater than routine maintenance and repair, especially a project that must access everyone’s space, that requires everyone’s cooperation, and demands a special assessment to boot. You can imagine the meetings. So, when it came time for the enormous task of replacing the roofs of our two buildings, I braced for an ordeal: so-called contractors who barely look things over, whose proposals are just shot from the hip, who can’t show certification for the materials or methods they use, who can’t produce the necessary proof of both business liability and workers compensation insurance, whose corporate status has lapsed with the State, who don’t show up, who don’t feel any obligation to communicate timely during the process, and so on. In other words, the usual parade. And for this job, I did get those circus acts . . . until Peace of Mind Exterior Company (POM). Yes, I did a little eye roll at the company name, but I was happily made to put all my cynicism aside. Here was a company President, Fidel Avalos, who was more than a salesman, who was hands-on, who I did not have to wait on, who got back to me timely whenever I needed it (and that was often, as you might guess, with all the to-and-fro of shepherding a homeowners association). Blew away every roofing contractor who came out, not to mention every other contractor we’ve had for anything else for at least the last seven years. Brought a crew, not just himself and a clipboard, and got them all up on the roofs, assembled photos, a surprisingly thorough inspection report, and an honest-to-God proposal. Made my (usually thankless) job a LOT easier presenting the project to our board and members. Also decisive for us—and missing from other contractor’s—was POM’s evidence of certification for the roofing materials and installation methods (GAF), on account of which we obtained an exceptionally long warranty. No one else could prove this assurance. All this is not to mention a better price and all the boxes quickly and early checked for insurance, license, and the rest of the prerequisites every commercial client has to establish beforehand. POM continued to be true to their name on the job, and Fidel was ever present and available every step the way, getting the City permit, explaining the process, and showing the evidence of what needed to be done and why. As the retired son of a commercial and residential contractor, I had the time and knowledge most would not to understand and track work like this. And I can tell you I was never disappointed. I thought contractors like this died with my father. What a relief! Now, of course, any construction disturbs the daily routines of residents. But POM’s crew was always courteous and professional, and never left at the end of the day without cleaning things up in a way that made things still feel normal. If you are an association officer, you will appreciate the great value of this peacekeeping among your members. There’s that word again: “peace”! No joke: We have solid and great looking roofs now that have all our members relieved and thankful. When’s the last time that happened at your property? Cheers, POM! Dennis F., Highland Park, IL
Dennis Fey
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Above and beyond. Fidel and his team are efficient, friendly, fair, and most importantly, they are problem solvers. I needed some siding repaired and Fidel came that day, even though his schedule was slammed. He offered several recommendations at different price points and explained the pros and cons to each option. He kept me updated on timelines and communicated constantly to make sure we were on the same page. His team was efficient and even went the extra mile to inspect other potential issues, not as an upsell, but as a heads up. I felt no pressure to add on any additional services, but I look forward to working with Fidel on future projects. The work speaks for itself!
Bernardo
We have used Peace of Mind Exterior for both repairs and for a full re-shingle when it was time. They were extremely friendly, quick, and professional every time. They had gone above and beyond on all occasions. We have been exceptionally pleased with the quality of work.
Matthew Smizinski
As the Adage goes: “A Friend in Need is a Friend Indeed”; just call them you’ll see what we mean. 1.) Service call/response is: Stupendous. 2.) Owner & crew are very respectful & professional. 3.) This cat tells it like it is!
Saffron Saffron
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I cant say enough good things about my experience with Fidel, the project manager and the company. He was very professional and very fairly priced. My new roof looks terrific and came with a 50 year warranty. I added things to the job as I was in a time crunch. Nothing was too much. It doesn’t get much better than having someone come who is dependable, professional, and priced well. I would highly recommend using them. Lynn Miller
Lynn Miller
They actually repaired damaged siding. The service was prompt, courteous, and extremely well done. I would recommend them to anyone without reservation. Great Professional Job.
John Carlini
Had some tuck p. On my chimney and siding work. Great job Peace of mind!
smokey medina
PEACE OF MIND EXTERIOR CO
We maintain our client’s roofs year round to maximize the roof system’s life expectancy, and our customer’s investment. Our roofing specialists are highly skilled at producing durable end results with minimal interference to the client’s daily operation.
BBB reviews
YELP REVIEWS
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Just needed a quote for a small siding issue. Communication was awful. Had to reach out twice to see if they were even coming. Sounds like they do good work if you can ever get them to come to your house
Erin K.
7/07/2022
Fidel did awesome work on my vinyl siding replacement. Took 1 day and he was done ripping out old siding and replacing with new. Even matched my shed.
Anh L.
4/17/2022
I called and left a message asking for aluminum siding soffit repair work to be done. I never received a call back.
They could have at the least called me back and to tell me that they were not interested in the job. This is the kind of customer service that you can expect from these folks.
Steven R.
5/11/2022 -
This company is great! I messaged them on Yelp, they came out to my house within a few days to assess the fascia and soffit damage while I was at work, gave me a quote, and when I came home from work yesterday, everything had been completely, beautifully repaired.
My house had some storm wind damage some fascia and soffit panels in several spots. Not enough damage to exceed my insurance deductible. I've spent months contacting so many other companies who just never responded or decided that the job was too small.
Better believe that I'm calling Peace of Mind when I do decide to completely replace my roof and siding.
Patrick R.
9/20/2019
I had an incredible experience with Fidel and Peace of Mind Exteriors. I was in a pickle, trying to find an honest roofer on a tight timeline; and Fidel saved the day. I needed my roof facia, soffit and gutters torn down and replaced. He provided an honest, thorough, up front bid and executed the job flawlessly. He was always on the lookout to save me money and time. Thank you Fidel!
Aaron P.
5/24/2022
Had a hole in my siding and that needed fixing. Fidel was able to help me right away. He came to see the hole and was able to fix it that same day. Also answered my question about other concerns that I have around the house and gave me his opinion. I feel more at ease now. I will definitely be calling him again.
Maria O.
1/04/2021 -
Our roof was leaking and we contacted a number of roofers to see how soon they could come out. Fidel responded quickly and came out within a day. His crew came the next day and repaired the leak. When they were done, I saw them combing through the yard picking up debris. Super friendly group. I highly recommend Peace of Mind Exterior.
Adam L.
4/06/2022
Fidel came out to look at our house for any storm damage after the hail storms we had earlier this year. He showed up and checked the entire house. Said he needed about a week to put the damage cost together but I never heard back from him. Sent a reminder and he responded saying he needed a couple more days but never heard back again. So I gave Peace of Mind a “Piece of my Mind” when you don't respond to customers that you are looking to do business with. I know this because I am in the construction business and customer service has always been my top priority which is what brings more business your way in the future. No response is not the answer!!
Mike ..
4/29/2023
Very pleased with the service we received. When a leak appeared on our ceiling, we wrote to get 4 estimates for roof repair or replacement. Peace of Mind Exterior promptly responded and sent a rep out the next day. He crawled in our attic and found the source of the leak and informed us that he could fix it rather than replace the roof. Repair was made a day or two later and the price was far less than replacing the roof shingles!
5 stars for a business that was honest and values its customers. We will call them again when our roof inevitably needs to be replaced in the future.
Susan A.
11/09/2019