Reviews

Home/Reviews

GOOGLE REVIEWS

  • We have been using these guys for years maintaining our roof and gutters. Finally had them put a new roof on our house and garage and it looks great. Highly recommended!

    Gavilanes LLC Avatar Gavilanes LLC

    Peace of mind roofing was a pleasure to do business with. They went above and beyond to make sure that our roof was replaced in a timely manner and everything was top quality. Fidel was also a huge asset when dealing with our insurance company. Don’t hesitate to use Peace of Mind for all of your roofing needs.

    Tanya Paler Avatar Tanya Paler

    We have used Peace of Mind Exterior for both repairs and for a full re-shingle when it was time. They were extremely friendly, quick, and professional every time. They had gone above and beyond on all occasions. We have been exceptionally pleased with the quality of work.

    Matthew Smizinski Avatar Matthew Smizinski
  • My roof was a disaster, with multiple layers of old shingles, lots of gaps where animals had got in, and a pretty steep pitch on either side between my neighbors. I contacted six different roofing companies in the spring for quotes. Peace of Mind was the last visit I had, and I’m glad I made that decision. Fidel was the only contractor who pointed out areas of weathering and potential storm damage, and suggested I contact my insurance company before committing to a contractor. But he also willing to meet me when the insurance adjuster was scheduled to inspect, no matter what else was going on, to advocate on my behalf. And sure enough, on a Saturday morning in July no less, Fidel arrives even before the insurance adjuster, and stays on the guy’s hip for two hours as they inspect every corner and every shingle on my house and garage. Insurance wasn’t going to cover very much (surprise surprise) and Fidel’s estimate came in about middle of the pack among the six quotes I had in hand. Yet, I appreciated Fidel’s dedication and customer-first attitude, and so I wanted to return that loyalty. Problem was: I didn’t have the cheddar on hand to pay for the contract. So I waited for several months as I tried to secure what I needed to pay. Fast forward to October, and I contact Fidel again to let him know I’m ready to proceed. Since it was late in the season, I was worried we’d have to postpone until next spring. But Fidel was able to get me in late November before the cold, snow, and ice began. I’m thankful, grateful, and very relieved that they were able to do the whole job: remove all the old shingle, remove rotted wood, install new plywood and sublayers, lay new shingle, and install new gutters… on both my house and garage. I appreciated Fidel’s transparency and assurance that they’d get the job done before the weather turned. I also appreciated that the crew went out of their way to clean up debris that had fallen on my neighbor’s property line, and even ran interference on my behalf for one neighbor who was not very thrilled about the extra mess. Reasons why I rated 4 stars instead of 5: – It took several days to complete. I’ve observed other roof repairs in my neighborhood, and they often complete in about 1.5 days. Our job took 5 or 6 visits over the course of two weeks to finish. Their progress *was* impeded by a cold snap and first snowfall, plus Veterans’ Day and a Sunday. But, still took a little longer than I expected. – Originally I mentioned that only wanted to do the house, and not the garage. I was confused when I saw the crew starting to tear down the garage’s old roof. Turns out that the garage was included in the contract I signed, but I missed it (totally my bad). And, in hindsight, I’m very glad to have the garage done, also (and our garage previously didn’t have gutters at all, and it does now, which has already noticeably helped after a day of constant rain). – Communication was sometimes an issue. The crew arrived around 9:30 each morning, and stayed until after dark (about 6 pm, but it was November, when the sun set at 5). I sometimes wasn’t sure if or when the crew was returning the next day, and cleaning up in the dark meant that not all debris was picked up in a timely fashion. Overall I’m thrilled that Fidel was able to squeeze us in before winter, and grateful that he remained available over the course of several months, and the quality of the results seems excellent. Thank you!

    Tom Drake Avatar Tom Drake

    Above and beyond. Fidel and his team are efficient, friendly, fair, and most importantly, they are problem solvers. I needed some siding repaired and Fidel came that day, even though his schedule was slammed. He offered several recommendations at different price points and explained the pros and cons to each option. He kept me updated on timelines and communicated constantly to make sure we were on the same page. His team was efficient and even went the extra mile to inspect other potential issues, not as an upsell, but as a heads up. I felt no pressure to add on any additional services, but I look forward to working with Fidel on future projects. The work speaks for itself!

    Bernardo Avatar Bernardo

    Peace of Mind Exterior Co. recently installed a new roof for my house. They did an amazing job. My roof looks great! They also installed a new skylight and repaired my attic vents. I definitely recommend them to anyone. They were so professional and worked in a timely manner. I can’t thank them enough for giving me peace of mind and no longer having to worry about my ceiling leaking. They were so detailed in their work; definitely exceeding my expectations.

    Sayra G. Avatar Sayra G.
  • It is extremely rare for me to do an online review of anyone for anything. However, when I find a contractor this exceptional, it is almost a moral imperative that I do so. If you are the President of a homeowners association, condominium, or the like, as I am, then I do not need to tell you how time-consuming and trying it can be to accomplish anything greater than routine maintenance and repair, especially a project that must access everyone’s space, that requires everyone’s cooperation, and demands a special assessment to boot. You can imagine the meetings. So, when it came time for the enormous task of replacing the roofs of our two buildings, I braced for an ordeal: so-called contractors who barely look things over, whose proposals are just shot from the hip, who can’t show certification for the materials or methods they use, who can’t produce the necessary proof of both business liability and workers compensation insurance, whose corporate status has lapsed with the State, who don’t show up, who don’t feel any obligation to communicate timely during the process, and so on. In other words, the usual parade. And for this job, I did get those circus acts . . . until Peace of Mind Exterior Company (POM). Yes, I did a little eye roll at the company name, but I was happily made to put all my cynicism aside. Here was a company President, Fidel Avalos, who was more than a salesman, who was hands-on, who I did not have to wait on, who got back to me timely whenever I needed it (and that was often, as you might guess, with all the to-and-fro of shepherding a homeowners association). Blew away every roofing contractor who came out, not to mention every other contractor we’ve had for anything else for at least the last seven years. Brought a crew, not just himself and a clipboard, and got them all up on the roofs, assembled photos, a surprisingly thorough inspection report, and an honest-to-God proposal. Made my (usually thankless) job a LOT easier presenting the project to our board and members. Also decisive for us—and missing from other contractor’s—was POM’s evidence of certification for the roofing materials and installation methods (GAF), on account of which we obtained an exceptionally long warranty. No one else could prove this assurance. All this is not to mention a better price and all the boxes quickly and early checked for insurance, license, and the rest of the prerequisites every commercial client has to establish beforehand. POM continued to be true to their name on the job, and Fidel was ever present and available every step the way, getting the City permit, explaining the process, and showing the evidence of what needed to be done and why. As the retired son of a commercial and residential contractor, I had the time and knowledge most would not to understand and track work like this. And I can tell you I was never disappointed. I thought contractors like this died with my father. What a relief! Now, of course, any construction disturbs the daily routines of residents. But POM’s crew was always courteous and professional, and never left at the end of the day without cleaning things up in a way that made things still feel normal. If you are an association officer, you will appreciate the great value of this peacekeeping among your members. There’s that word again: “peace”! No joke: We have solid and great looking roofs now that have all our members relieved and thankful. When’s the last time that happened at your property? Cheers, POM! Dennis F., Highland Park, IL

    Dennis Fey Avatar Dennis Fey

    I cant say enough good things about my experience with Fidel, the project manager and the company. He was very professional and very fairly priced. My new roof looks terrific and came with a 50 year warranty. I added things to the job as I was in a time crunch. Nothing was too much. It doesn’t get much better than having someone come who is dependable, professional, and priced well. I would highly recommend using them. Lynn Miller

    Lynn Miller Avatar Lynn Miller

    Had some tuck p. On my chimney and siding work. Great job Peace of mind!

    smokey medina Avatar smokey medina

PEACE OF MIND EXTERIOR CO

We maintain our client’s roofs year round to maximize the roof system’s life expectancy, and our customer’s investment. Our roofing specialists are highly skilled at producing durable end results with minimal interference to the client’s daily operation. 

BBB reviews

John C.
John C.
Read More
The service was prompt, courteous, and extremely well done. I would recommend them to anyone without reservation.Great Professional Job.
Dennis F.
Dennis F.
Read More
If you are the President of a homeowners association, condominium, or the like, as I am, then I do not need to tell you how time-consuming and trying it can be to accomplish anything greater than routine maintenance and repair, especially a project that must access everyones space, that requires everyones cooperation, and demands a special assessment to boot. You can imagine the meetings.Here was a company ********** ************************ who was more than a salesman, who was hands-on, who I did not have to wait on, who got back to me timely whenever I needed it (and that was often, as you might guess, with all the to-and-fro of shepherding a homeowners association). Blew away every roofing contractor who came out, not to mention every other contractor weve had for anything else for at least the last seven years. Brought a crew, not just himself and a clipboard, and got them all up on the roofs, assembled photos, a surprisingly thorough inspection report, and an honest-to-God proposal. Also decisive for usand missing from other contractorswas POMs evidence of certification for the roofing materials and installation methods (GAF), on account of which we obtained an exceptionally long warranty. No one else could prove this assurance. All this is not to mention a better price and all the boxes quickly and early checked for insurance, license, and the rest of the prerequisites every commercial client has to establish beforehand.POM continued to be true to their name on the job, and ***** was ever present and available every step the way, getting the City permit, explaining the process, and showing the evidence of what needed to be done and why. As the retired son of a commercial and residential contractor, I had the time and knowledge most would not to understand and track work like this. And I can tell you I was never disappointed. I thought contractors like this died with my father. What a relief!
Leo C.
Leo C.
Read More
The Company did an outstanding job. He was very professional, prompt, and complete the job in a timely manner. I would recommend this company to anyone who wants to get their roof repaired.

YELP REVIEWS

  •   Had a hole in my siding and that needed fixing. Fidel was able to help me right away. He came to see the hole and was able to fix it that same day. Also answered my question about other concerns that I have around the house and gave me his opinion. I feel more at ease now. I will definitely be calling him again.

    thumb Maria O.
    1/04/2021

      I had an incredible experience with Fidel and Peace of Mind Exteriors. I was in a pickle, trying to find an honest roofer on a tight timeline; and Fidel saved the day. I needed my roof facia, soffit and gutters torn down and replaced. He provided an honest, thorough, up front bid and executed the job flawlessly. He was always on the lookout to save me money and time. Thank you Fidel!

    thumb Aaron P.
    5/24/2022

      Above and beyond. Fidel and his team are efficient, friendly, fair, and most importantly, they are problem solvers.

    I needed some siding repaired and Fidel came that day, even though his schedule was slammed. He offered several recommendations at different price points and explained the pros and cons to each option. He kept me updated on timelines and communicated constantly to make sure we were on the same page.

    His team was efficient and even went the extra mile to inspect other potential issues, not as an upsell, but as a heads up. I felt no pressure to add on any additional services, but I look forward to working with Fidel on future projects. The work speaks for itself!

    thumb Ben S.
    10/03/2022
  •   Peace of Mind Exterior replaced our aging roof. The crew was professional, prompt and did an excellent job communicating. I must also give a shout out to the owner and Mary Ann for tolerating all my questions. The crew also took off our old satellite dish and antenna free of charge.

    thumb Sarah C.
    4/26/2022

      Fidel did awesome work on my vinyl siding replacement.  Took 1 day and he was done ripping out old siding and replacing with new.  Even matched my shed.

    thumb Anh L.
    4/17/2022

      Peace of Mind provided exceptional service and follow-through. We had our roof, siding, and gutters replaced. Then they wrapped and caulked our windows to make sure our Home was truly maintenance free.  They were on the job early and worked late. We were amazed at the transformation that occurred with our Home, over the last few weeks. Everyday my wife and I went out after they had left, to see our home transformed before our eyes. When we looked closely, we could see the detail and care that was taken by his team. Early each morning they set down drop cloths to catch any debris, then when they left each night everything was disposed of and our lawn was swept to catch any nails or metal debris. They are a full service company, so as we began to envision what our home would become, we asked them to do a little more. They also hung a few storm windows, painted doors, and added shutters to the front of the home for a minimal cost. Mr. Avalos the owner of Peace of Mind was there from the first, with the inspection of the home and created a detailed proposal.  Then made sure that during the construction nothing was missed, he supervised his teams while he worked alongside them. He always checked in with us to make sure we were completely satisfied. We were given a 50 year warranty.  Everyone that has seen the finished home is impressed. Our Home that is more than 100 years old, it now looks like New! We now have the nicest home on the block. We can't thank, Peace of Mind and Mr. Avalos enough! We would recommend him and his teams highly. We have since referred him to family and friends. They are craftsman and you can tell they take pride in their work!

    thumb Glenn R.
    10/14/2022
  •   My first experience with Peace of Mind was great.  Unfortunately, the second time was far from.  Had them out, got a quote, and scheduled the service.  That resulted in 3 no call, no shows and multiple reschedules.  Because I had a good experience the first go around, I looked past the poor customer service.  Now, after almost a month of reschedules they said we don't know if/when we will be able to get to it now.  Not really apologetic, no owning their own missteps, and no remedying of the situation.  I can't fathom how any business would think this is acceptable.  Don't want the same thing to happen to someone else.

    thumb Erin B.
    10/12/2021

      I had a chimney leak in an old roof on an historical home (pre WWI). Fidel came out to provide an estimate, helped with questions, guaranteed the work and clean up, and delivered on a new roof that was not only a necessary investment, but that provided upgrades to the style of installation to prolong the life of the roof. Gutter installation was likewise responsible, and PoM took extra time installing gutters beneath rather than above the shingles. It was a first-time roof replacement for me, and the team was very kind and responsive throughout the project, which was most appreciated.

    I would very much recommend Peace of Mind!

    thumb Rl W.
    12/12/2021

      This company is great!  I messaged them on Yelp, they came out to my house within a few days to assess the fascia and soffit damage while I was at work, gave me a quote, and when I came home from work yesterday, everything had been completely, beautifully repaired.

    My house had some storm wind damage some fascia and soffit panels in several spots.  Not enough damage to exceed my insurance deductible.  I've spent months contacting so many other companies who just never responded or decided that the job was too small.  

    Better believe that I'm calling Peace of Mind when I do decide to completely replace my roof and siding.

    thumb Patrick R.
    9/20/2019
Previous Next
Close
Test Caption
Test Description goes like this
Scroll to Top